Website Privacy Policy

Bendigo Psychology is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

This Website Privacy Policy provides an explanation as to what happens to any personal data that you provide to us on this website, or that we collect from you on this website.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2012.

Information we collect via our website

Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.

Information that you provide by filling in forms on our website, such as when you signup to our newsletter or register for information.

Information provided to us when you communicate with us via our website for any reason.

Use of Your Information collected via this website

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.

To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.

Storing Your Personal Data

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. 

Disclosing Your Information

Where applicable, we may disclose your personal information where legally required to do so.

Third Party Links

You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Contacting Us

We welcome any queries, comments or requests you may have regarding this Website Privacy Policy. Please do not hesitate to contact us.

Your Consent

By using this site, you consent to the collection and use of information as outlined in the above documentation. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Parent Consent

POLICY ON PARENTAL SEPARATION

At Bendigo Psychology, our primary focus is the emotional and psychological wellbeing of the
children under our care. Some young people we work with come from families that have undergone
separation. This policy aims to articulate our clinic’s approach and philosophy, emphasising the
priority given to the best interests of our clients.
To facilitate the best care for your children, kindly provide all relevant information about your family situation during your initial appointment with us.

It is the responsibility of parents to provide us with copies of relevant legal documents or court
orders. A scheduled appointment for their child can be made by either parent or legal guardian, who can attend the appointment, receive a copy of reports, and engage in the child’s care, unless a
court order restricts such involvement. In such cases, we request the submission of these court orders during the initial visit to the clinic.
When an appointment is initiated by one parent, it becomes their duty to inform the other parent,
extend an invitation to attend, and provide them with feedback. Relevant documents will be sent to
the attending parent, who is then responsible for forwarding them to the other parent. Payment for the child’s appointment is expected on the same day. If there is a legal agreement
stipulating that the other parent is responsible for some or all of the treatment costs, it is the attending parent’s responsibility to settle the account and seek reimbursement from the other parent. If a parent wishes to schedule a feedback session concerning their child, an appointment will be arranged, and the associated fee will be the responsibility of that parent.
In cases of significant conflict, we reserve the right to request court orders, obtain consent from
both parents, or limit our services until the dispute is resolved. If necessary, we may discharge family
members if the conflict disrupts our practice operations or hinders the child’s care.